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Employee Spotlight: Grace Filkins, Case Manager

grace filkins
  1. What is your favorite part of working at CWCC? 

My favorite part is how no matter your position youre listenined to and you have the ability to change things. If you feel like theres a better way or if theres something out there that can help the clients that’s yet to be discovered your supervisors and your team will listen to you and work with you. Anything we can do or add to our program to work more efficiently with our clients is something were interested in.  

  1. What do you like most about the work we do here? 

It’s all inclusive. No matter if you are a client in crisis, or just need someone to talk to once a month, if you need a group meeting for substance abuse, or if you need a 90 day program it’s here. Even nurses, an onsite pharmacy and psychiatric providers. It makes my job a lot easier having everyone my clients need under one roof! 

  1. What are you most proud of in your career so far? 

This leads back to my favorite part about the company. For the past few months I’ve been working on a proposal that will hopefully make the company and our case management team even better. I’m extremely excited that it will make us an even better program and give even more services to our clients.  

  1. If you could have any superpower, what would it be? 

I know most therapists would say telepathy to make their jobs easier but I would like a 211 superpower! Anything my client needed case management wise I would know who to call immediately depending on their situation. I think that would definitely make me a super Case Manager! 

-Grace Filkins